Jurnii RV Rentals
Cancellation & Amendment Policy

 

The following must be read in conjunction with the full Terms and Conditions of the respective RV company.


Cancellation


Best Time RV

The cancellation must be notified in writing and the day of receipt of the cancellation is the date the cancellation fee is calculated as follows -

  • 42 days prior to pick-up date - 20 % of total rental days charges
  • 41 to 29 days prior to pick-up date - 40 % of total rental days charges
  • 28 to 15 days prior to pick-up date - 60 % of total rental days charges
  • 14 to 1 days prior to pick-up date - 85 % of total rental days charges
  • Departure day and no shows - 100% of total rental days charges

In addition to the charges mentioned above any confirmed one-way fees or surcharges must also be paid.

Britz

The cancellation must be notified in writing and the day of receipt of the cancellation is the date the cancellation fee is calculated -

  • 60 calendar days or more prior to rental dates the deposit is non refundable. In addition there is a US$200 cancellation fee
  • 59 to 30 calendar days prior to rental dates - 40% of the rental cost  minus any applied discount plus one-way fee if applicable
  • 29 to 15 calendar days prior to rental dates - 70% of rental cost minus any applied discount plus one-way fee if applicable
  • 14 to 05 calendar days prior to rental dates - 100% of rental cost minus any applied discount plus one-way fee if applicable
  • 04 to 0 calendar days (including no-shows) - 100% of rental cost minus any applied discount plus holiday surcharge plus preparation fee plus one-way fee if applicable

In addition to the charges mentioned above any confirmed surcharges must also be paid.

Campervan North America

The cancellation must be notified in writing and the day of receipt of the cancellation is the date the cancellation fee is calculated as follows -

  • 60 days or more prior to pick-up date - Deposit plus $85
  • 59 to 30 days prior to pick-up date - 40 % of total rental days charges
  • 29 to 15 days prior to pick-up date - 70 % of total rental days charges
  • 14 to 0 days prior to pick-up date - 100 % of total rental days charges
  • no shows - 100% of total rental days charges

In addition to the charges mentioned above any confirmed one-way fees or surcharges must also be paid.

Cruise America

The cancellation must be notified in writing and the day of receipt of the cancellation is the date the cancellation fee is calculated on the greater of the following -

  • 46 + days prior to departure............... 20% of total rental charges
  • 45 - 16 days prior to departure..........$500 (USD) plus deposit paid
  • 15 - 8  days prior to departure...........$750 (USD) plus deposit paid
  • 7 - 1 days prior to departure..............$950 (USD) plus deposit paid
  • Departure Day........................................Full Rental Charges

Escape

In the case of canceling your reservation, the deposit is non refundable. In addition there is a US$100 cancellation fee. A No Show is considered as a cancellation.

El Monte RV

The cancellation must be notified in writing and the day of receipt of the cancellation is the date the cancellation fee is calculated on the greater of the following -

  • 20% of the total rental cost OR
  • 44 to 16 calendar days prior to rental date - $450
  • 15 to 1 calendar days prior to rental dates - $800
  • Departure Day and No Show and decline of vehicle  - Full Rental*

In addition to the charges mentioned above any confirmed one-way fees or surcharges must also be paid.

Jucy

  • 22 + days prior to departure................... deposit paid plus $100 cancellation fee
  • 21 days and under prior to departure....100%

A 20% non-refundable deposit is required at time of booking. If cancelled up to 21 days prior to the day of pick-up or no show - 100% of the rental cost will apply.

Luxe

45 calendar days or more prior to pickup loss of deposit and in addition there is a US$100 fee.
44-30 calender days prior to pickup = 40% of rental cost
29-15 Calendar days prior to pickup = 70% of rental cost
14-0 Calendar days prior to pickup = 100% of rental cost

At Luxe RV we understand that unexpected events can happen and your long-awaited RV vacation can be stressful. 

For peace of mind, please purchase cancellation insurance.

Luxe do not partner with any travel insurance companies, and we suggest you do your due diligence and find the one that suits your needs. 

In the event that you cancel your RV booking, Luxe RV have a strict non-refundable cancellation policy.

Road Bear RV Rentals

The cancellation must be notified in writing and the day of receipt of the cancellation is the date the cancellation fee is calculated -

  • 60 calendar days or more prior to rental dates the deposit is non refundable. In addition there is a US$200 cancellation fee
  • 59 to 30 calendar days prior to rental dates - 40% of the rental cost  minus any applied discount plus one-way fee if applicable
  • 29 to 15 calendar days prior to rental dates - 70% of rental cost minus any applied discount plus one-way fee if applicable
  • 14 to 05 calendar days prior to rental dates - 100% of rental cost minus any applied discount plus one-way fee if applicable
  • 04 to 0 calendar days (including no-shows) - 100% of rental cost minus any applied discount plus holiday surcharge plus preparation fee plus one-way fee if applicable

In addition to the charges mentioned above any confirmed surcharges must also be paid.

 

Travellers Autobarn

The cancellation must be notified in writing and the day of receipt of the cancellation is the date the cancellation fee is calculated -

  • 29 Days + from pick up, the deposit is Non Refundable.
  • 8-28 Days from pick up, the deposit is Non Refundable. In addition a $200 fee will be charged
  • 1-7 Days from pick up, the deposit is Non Refundable. In addition 50% of the rental fee will be charged
  • Day of pick up or no-show, 100% of the rental fee will be charged a No Show is considered as a cancellation.

In addition to the charges mentioned above any confirmed surcharges must also be paid.

 

Please Note: Any refunds may take up to 3 weeks to process.


Amendments


Amendments are charged at a rate of US$50 per change. This applies but is not limited to changing the client name, vehicle type, reducing the number of rental days, changing the pickup dates or locations. No refund will be given on the initial deposit paid.

If an amendment is made to the rental whereby the length of hire is shortened, no refund will be given on the initial deposit amount nor can it be transferred to the balance payable on pick up. In addition, if an amendment is made inside 14 days of pick up, the rental will be charged at the number of days originally booked. A relocation fee may also apply if the collection or return location is amended.

If the amendment results in changing the vehicle brand your deposit is not transferable.

Where the hire is being extended, the amendment fee may not apply.

Please note that amendments may result in the daily rental rate to be recalculated at the rate applicable on the date of the amendment for the entire rental period.

Early Bird Discounts may no longer be applicable to the rental if changed.


Payments


Any payment made to Jurnii RV Rentals will be subject to a 2% credit card surcharge. This is subject to change without notice.